Saturday, June 22, 2024

TransPennine Express urges customers not to travel north up to Scotland

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Due to the weather causing significant disruption on the West Coast Main Line with flooding on the route north of Carlisle, TransPennine Express (TPE) are strongly advising customers to not travel on certain routes today, May 23.

These include the services between Manchester, Liverpool, Preston to Carlisle, Glasgow and Edinburgh – this includes Bolton.

Darren Higgins, Commercial Director at TransPennine Express, said: “Due to flooding on the railway line north of Carlisle, train services are significantly disrupted.

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“The safety of our customers and colleagues is our priority and we are urging customers not to travel between Manchester, Liverpool, Preston to Carlisle, Glasgow and Edinburgh.

“Anyone planning on travelling by train today (Thursday, May 23) can choose to defer their travel or claim a refund.”

Those with tickets for today for services between Manchester, Liverpool, Preston to Carlisle, Glasgow and Edinburgh are advised not to travel and to claim a full refund at www.tpexpress.co.uk/help/refunds

Customers with tickets for travel today can alternatively use their tickets up to and including Friday May 24.

Customers can check their services via the TPE website: www.tpexpress.co.uk/travel-updates or at www.nationalrail.co.uk

Anyone that experiences a delay may be entitled to compensation with more information available at: www.tpexpress.co.uk/help/delay-repay-compensation.


If you have a story or something you would like to highlight in the community, please email me at chloe.wilson@newsquest.co.uk or DM me on X @chloewjourno.

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